Privacy policy

This policy describes what data the CourierExpert service (the Service) and the “CourierExpert Courier” mobile app process.

What data is processed

• Employee account data: email address, name, phone number, roles and company membership.
• Order data: order numbers, recipient addresses and contacts, order items and amounts.
• Courier geolocation — only during an open shift, for order distribution and delivery control.
• Handover photos and product marking codes — to confirm the handover of an order.
• Technical data: request logs, device details and app version.

Why the data is needed

The data is used solely to provide delivery services: creating and distributing orders, communication between the courier, the company and the recipient, confirming handover, calculating pay and user support.

Who can access it

The data is available to employees of the company the courier works for, to the extent needed to fulfil orders. The Service does not sell the data and does not transfer it to third parties, except as required by law and to technical contractors who keep the Service running.

Storage and protection

The data is stored on the Service servers; access is restricted and transferred over secure channels (HTTPS). Retention periods are determined by the purposes of processing and by law.

Your rights

You can request information about the processing of your data, its correction or deletion. The deletion procedure is described on the data deletion page.

Contacts

Data processing questions: support@antirius.ru.